It’s quite unlikely that your business operates using just one software system. At the very least, there is typically some sort of CRM to track clients and prospects and some need to store documents. More likely, there are many other pieces such as general ledgers, accounting systems, billing systems, marketing products, etc. If an address is changed in one system, do you need to change it in several other systems or run the risk of having outdated information? Current systems typically have means of importing and exporting data using APIs or other automated processes. Older systems may need customization to accomplish that function.

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